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Explore Office and Administrative Support Occupations

Summary
Occupations
Employment Information
Salary Information
Projections
Industries
Local Information
- States
- Metro Areas
Further Information

Snapshot of Office and Administrative Support Occupations in 2010

21,503,800

Total Employment

8.70 %

Unemployment Rate

$33,470

Average Annual Salary

#1 amongst U.S. occupational groups ranked by future job openings.
#1 amongst U.S. occupational groups ranked by total employment.
#4 amongst U.S. occupational groups ranked by percentage of women employed.
#10 amongst U.S. occupational groups ranked by average annual wages growth from the previous year.
#13 amongst U.S. occupational groups ranked by lowest annual unemployment rate.
#16 amongst U.S. occupational groups ranked by future employment growth.
#16 amongst U.S. occupational groups ranked by average annual wages.
#18 amongst U.S. occupational groups ranked by total employment growth from the previous year.

Office and Administrative Support Occupations

VIEW ALL OFFICE AND ADMINISTRATIVE SUPPORT OCCUPATIONS HERE

HIGHEST PAYING OCCUPATIONS

1. Postal Service Clerks: $52,520

2. First-Line Supervisors of Office and Administrative Support Workers: $50,770

3. Postal Service Mail Carriers: $50,250

4. Postal Service Mail Sorters, Processors, and Processing Machine Operators: $48,340

5. Executive Secretaries and Executive Administrative Assistants: $45,860

Table 1. Highest Paying Office and Administrative Support Occupations

FASTEST GROWING SALARIES

1. Correspondence Clerks: 0.04 %

2. Executive Secretaries and Executive Administrative Assistants: 0.04 %

3. Proofreaders and Copy Markers: 0.03 %

4. Information and Record Clerks, All Other: 0.03 %

5. Telephone Operators: 0.03 %

Table 2. Office and Administrative Support Occupations with the Fastest Growing Salaries

POPULAR OCCUPATIONS

1. Office Clerks, General: 12.97 %

2. Customer Service Representatives: 9.98 %

3. Secretaries and Administrative Assistants, Except Legal, Medical, and Executive: 8.56 %

4. Stock Clerks and Order Fillers: 8.35 %

5. Bookkeeping, Accounting, and Auditing Clerks: 7.79 %

Table 3. Popular Office and Administrative Support Occupations
(Percentage of Total Employment for Occupational Group)

FASTEST GROWING EMPLOYMENT

1. Office and Administrative Support Workers, All Other*: 14.92 %

2. Eligibility Interviewers, Government Programs: 0.07 %

3. Medical Secretaries: 0.05 %

4. Secretaries and Administrative Assistants, Except Legal, Medical, and Executive: 0.02 %

5. Court, Municipal, and License Clerks: 0.02 %

Table 4. Office and Administrative Support Occupations with the Fastest Growing Employment

Employment Information for Office and Administrative Support Occupations

Total Employment for Office and Administrative Support Occupations in 2010

Figure 1. Total Employment

Total Employment by Gender for Office and Administrative Support Occupations in 2010

Figure 2. Employment by Gender

Employment Percent Change for Office and Administrative Support Occupations in 2010

Figure 3. Employment Percent Change

Unemployment Rate for Office and Administrative Support Occupations in 2010

Figure 4. Unemployment Rate

Figure 5. Diversity of Employment

Office and Administrative Support Occupations

National Estimates

Total Employment

21,503,800

127,097,160

Total Employment Amount Change from 2009 to 2010

-832,650

-3,550,450

Total Employment Percent Change from 2009 to 2010

-0.04 %

-0.03 %

Percent of Women Employed

73.90 %

47.20 %

Percent of Men Employed

26.10 %

52.80 %

Unemployment Rate

8.70 %

9.60 %

Unemployment Rate Amongst Women

8.20 %

8.60 %

Unemployment Rate Amongst Men

10.00 %

10.50 %

Table 5. Employment Information for Office and Administrative Support Occupations

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Salary Information for Office and Administrative Support Occupations

Annual Salary Distribution for Office and Administrative Support Occupations in 2010

Figure 6. Annual Salary Distribution

Hourly Wage Distribution for Office and Administrative Support Occupations in 2010

Figure 7. Hourly Wage Distribution

Average Annual Salary for Office and Administrative Support Occupations in 2010

Figure 8. Average Annual Salary

Average Hourly Wage for Office and Administrative Support Occupations in 2010

Figure 9. Average Hourly Wage

Figure 10. Average Annual Wage Percent Change

Office and Administrative Support Occupations

National Estimates

Average Annual Salary

$33,470

$44,410

Average Hourly Wage

$16.09

$21.35

Average Annual Salary Change from 2009 to 2010

0.01 %

0.02 %

Table 6. Salary Information for Office and Administrative Support Occupations

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Projections for Office and Administrative Support Occupations

Projected Employment Growth for Office and Administrative Support Occupations (2008-2018)

Figure 11. Projected Employment Growth (2008-2018)

Replacement Needs Rate for Office and Administrative Support Occupations (2008-2018)

Figure 12. Projected Replacement Needs^{( 1 )} Rate (2008-2018)

Projected Job Openings for Office and Administrative Support Occupations (2008-2018)

Figure 13. Contributions of Employment Growth and Replacement Needs¹ to Projected Job Openings, estimated to be 7,254,700 by 2018.

LARGEST EMPLOYMENT GROWTH

1. Customer service representatives: 399,500

2. Office clerks, general: 358,700

3. Bookkeeping, accounting, and auditing clerks: 212,400

4. Executive secretaries and administrative assistants: 204,400

5. Receptionists and information clerks: 172,900

Table 7. Occupations with the Largest Projected Employment Growth (2008 - 2018)

FASTEST GROWING OCCUPATIONS

1. Medical secretaries: 26.64%

2. Cargo and freight agents: 23.94%

3. Bill and account collectors: 19.34%

4. Legal secretaries: 18.44%

5. Police, fire, and ambulance dispatchers: 17.82%

Table 8. Occupations with the Fastest Growing Employment Rates (2008 - 2018)

SMALLEST EMPLOYMENT GROWTH

1. Postal service workers: -72,100

2. Order clerks: -64,200

3. Postal service mail sorters, processors, and processing machine operators: -54,500

4. File clerks: -49,600

5. Shipping, receiving, and traffic clerks: -49,300

Table 9. Occupations with the Smallest Projected Employment Growth or Largest Projected Employment Decline (2008 - 2018)

LARGEST NUMBER OF JOB OPENINGS

1. Customer service representatives: 1,108,400

2. Office clerks, general: 770,900

3. Stock clerks and order fillers: 562,600

4. First-line supervisors/managers of office and administrative support workers: 489,000

5. Receptionists and information clerks: 480,200

Table 10. Occupations with the Largest Number of Job Openings due to Employment Growth and Replacement Needs (2008 - 2018)

1. Replacement needs are an estimate of job openings resulting from workers retiring from or permanently leaving an occupation.

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Industry Information for Office and Administrative Support Occupations

HIGHEST PAYING INDUSTRIES

1. Utilities: $43,240

2. Management of Companies and Enterprises: $38,020

3. Federal, State, and Local Government (OES Designation): $37,210

4. Information: $36,830

5. Mining, Quarrying, and Oil and Gas Extraction: $36,470

Table 11. Highest Paying Industries

INDUSTRIES WITH HIGHEST CONCENTRATION

1. Finance and Insurance: 475.66

2. Management of Companies and Enterprises: 289.88

3. Wholesale Trade: 232.61

4. Professional, Scientific, and Technical Services: 229.04

5. Real Estate and Rental and Leasing: 220.5

Table 12. Industries with the Highest Concentration (Jobs Per Thousand Available in the Industry)

POPULAR INDUSTRIES

1. Health Care and Social Assistance: 12.73 %

2. Finance and Insurance: 12.18 %

3. Federal, State, and Local Government (OES Designation): 8.27 %

4. Professional, Scientific, and Technical Services: 7.87 %

5. Administrative and Support and Waste Management and Remediation Services: 7.57 %

Table 13. Popular Industries
(Percentage of Total Employment for Occupational Group)

FASTEST GROWING INDUSTRIES

1. Agriculture, Forestry, Fishing and Hunting: 0.04 %

2. Health Care and Social Assistance: 0.00 %

3. Federal, State, and Local Government (OES Designation): 0.00 %

4. Accommodation and Food Services: -0.01 %

5. Educational Services: -0.02 %

Table 14. Industries with the Fastest Growing Employment

U.S. States Information for Office and Administrative Support Occupations

HIGHEST PAYING STATES

1. District of Columbia: $44,940

2. Connecticut: $38,850

3. Massachusetts: $38,650

4. Alaska: $38,310

5. California: $37,340

Table 15. States with the Highest Salaries

STATES WITH HIGHEST CONCENTRATION

1. Florida: 193.47

2. Arizona: 185.17

3. New York: 184.6

4. Utah: 184.31

5. New Jersey: 179.82

Table 16. States with the Highest Concentration (Jobs Per Thousand Available in the State)

POPULAR STATES

1. California: 11.30 %

2. Texas: 8.10 %

3. New York: 7.16 %

4. Florida: 6.39 %

5. Pennsylvania: 4.44 %

Table 17. States with Largest Employment
(Percentage of Total Employment for Occupational Group)

FASTEST GROWING STATES

1. Arkansas: 0.00 %

2. Alaska: 0.00 %

3. Pennsylvania: -0.01 %

4. Kentucky: -0.01 %

5. Nebraska: -0.02 %

Table 18. States with the Fastest Growing Employment

U.S. Metro Areas Information for Office and Administrative Support Occupations

HIGHEST PAYING METRO AREAS

1. San Francisco-San Mateo-Redwood City, CA: $43,780

2. San Jose-Sunnyvale-Santa Clara, CA: $43,640

3. Bridgeport-Stamford-Norwalk, CT: $41,610

4. Oakland-Fremont-Hayward, CA: $41,370

5. Boston-Cambridge-Quincy, MA: $41,000

Table 19. Metro Areas with the Highest Salaries

METRO AREAS WITH HIGHEST CONCENTRATION

1. Palm Coast, FL: 218.86

2. Punta Gorda, FL: 212.91

3. Miami-Miami Beach-Kendall, FL: 211.56

4. Laredo, TX: 210.4

5. Nassau-Suffolk, NY: 206.69

Table 20. Metro Areas with the Highest Concentration (Jobs Per Thousand Available in the Metro Area)

POPULAR METRO AREAS

1. New York-White Plains-Wayne, NY: 4.30 %

2. Los Angeles-Long Beach-Glendale, CA: 3.35 %

3. Chicago-Naperville-Joliet, IL: 2.69 %

4. Houston-Sugar Land-Baytown, TX: 1.92 %

5. Atlanta-Sandy Springs-Marietta, GA: 1.90 %

Table 21. Metro Areas with Largest Employment
(Percentage of Total Employment for Occupational Group)

FASTEST GROWING METRO AREAS

1. Palm Coast, FL: 0.23 %

2. Chico, CA: 0.09 %

3. Wichita Falls, TX: 0.07 %

4. Kankakee-Bradley, IL: 0.07 %

5. Rocky Mount, NC: 0.06 %

Table 22. Metro Areas with the Fastest Growing Employment

Further Information for Office and Administrative Support Occupations

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Source: U.S. Bureau of Labor Statistics, Department of Labor