An Office Manager fundamentally works as the administrative liaison between employees. They have a range of duties and depending on the size of the business, there might be one or several Office Managers on staff. Because the duties can be so varied, the position requires a lot of motivation, organization, and flexibility in addition to a good amount of knowledge about the company in general.
The following is a list of ten essential skills for an Office Manager to possess and why those skills are important for the job.
1. Administrative skills- The Office Manager might perform a variety of functions such as event planning, meeting planning, and coordinating conferences. However, they will also need administrative skills that could include copying, faxing, filing, using multi-line telephones, and keeping track of policies and regulations.
2. Financial skills- An Office Manager could work with many different types of financial documents so having financial skills is essential. Some things that could come across the manager’s desk might include budget reports, expense accounts, petty cash reports, inventory tracking, and sales reports.
3. Organizational skills- Since there are so many functions that the Office Manager performs, it is important that they be very organized. Although the jobs themselves might change somewhat, keeping to a schedule that is flexible and easy to follow is essential.
4. Time management skills- There are many job duties that an Office Manager must perform throughout the day so having good time management skills to ensure that they are all competed on time is vital.
5. Communication skills- The Officer Manager will work with many different people, from those in upper-management to clients and customers. They will also do a lot of report writing and correspondence.
6. Writing skills- There might be times when the Office Manager has to write reports, budgets, manuals, letters, faxes, and other documents. Therefore, the manager must not only be a good writer, but also have good proofreading and editing skills as well.
7. Computer skills- These days, computer knowledge is more and more important to those working in the administrative profession. Being well-versed in such programs as Microsoft Excel, Word, Outlook, and PowerPoint is very important. Keeping up-to-date on the latest editions of these programs, as well as any other database programs that your company might use, is also critical.
8. Business practice skills- General business skills will be integrated into the office space, too. These can include, but are not limited to, knowledge of Human Resources, accounting, mail processing, knowledge of local and federal laws, record keeping, and communication systems.
9. Management skills- As the title implies, there is quite a bit of managing involved in an Office Manager’s position. This means that the manager should be skilled at organizing, leading, and planning other employees in addition to carrying out their own responsibilities within the office environment.
10. Technology skills- Lastly, being current on the latest office technology is essential for any Office Manager. You should be able to use database systems, fax machines, voicemail, copiers, shredders, cell phones, 2-way radios, and various types of record management. You might even be required to construct presentations, design websites, and perform desktop publishing.